IT Business Analyst - Shared Services

  • Dubai, United Arab Emirates
  • Michael Page International (UAE) Limited
  • 5.00 to 10.00 Years
  • 06 Dec 2018


The Business Analyst - Shared Services is a vital link between information technology capacity and business objectives. He/She supports and ensures the successful completion of analytical, building, testing and deployment tasks of software product features of the Shared Service Center.

Client Details

Successful logistics brand embraking on next phase of expansion.


Define configuration specifications and business analysis requirementsPerform quality assuranceDefine reporting and alerting requirementsOwn and develop relationship with partners, working with them to optimize and enhance integrationHelp design, document and maintain system processesReport on common sources of technical issues or questions and make recommendations to product teamCommunicate key insights and findings to product team


Bachelors Degree or equivalent ExperienceAt least 5 years of experience in Business AnalysisAt least 5 years of experience in Process Analysis and DesignAt least 5 years of experience in Shared Services Operations

CBAP, or other business analysis certificationExperience in Shared Services ImplementationKnowledge of a process management methodology (BPMN, etc.)

Job Offer

Highly competitive tax free salary + benefits on offer for the right person

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