? Processing and submission of purchase orders to international suppliers, and managing the order flow up to customer receipt as per agreed Incoterms
? Transmits and prioritizes approved purchase orders and supporting documents to suppliers
? Tracks order acknowledgements & confirmations for completion, prepares and communicates shortage and backlog reports, and provides visibility of potential interruptions to customers
? Tracks orders and confirms system lead times, delivery dates, and costs
? Reviews, updates, and maintains purchase orders until they are closed. Sharing a weekly OSR (order status report) to line manager and colleagues showing full status update for all orders.
? Orders must be shipped OTIF (on time in full) /OTC (on time complete) as per committed supply time with the customers, and any risks to achieving set service level targets need to be brought to the attention of line manager proactively.
? Ensures orders adhere to service level agreements, supply agreements/contracts; and promptly reports non-conformances
? Liaises with approved freight forwarding agents for collection and dispatch of ready goods, ensuring completeness of shipping documents on time, in full and accurately according to destination requirements
? Ensures prompt submission of supplier invoices to accounts payable & customer service following shipping of orders from the supply points
? Coordinates with finance and customer service in resolving reception and invoice discrepancies
? Engages in establishing and maintaining strong operational business relationships with suppliers
? Provides forward visibility of stock availability thereby allowing the business to plan for change and identify potential future service issues
? Monitors performance of existing suppliers by preparation of robust analytical reports for OTIF and OTC on a monthly basis
? Maintains integrity of electronic files